Case Study
Toim Technology innovates Apollo Engineering advanced manufacturing systems to the cloud
Executive Summary
Apollo Engineering is a family-owned manufacturing business established in 1995 in Tamworth, NSW, with over 30 years of industry experience. The company provides high-quality, turnkey engineering solutions, serving notable clients like BHP, Westrac, and Komatsu. With a focus on efficiency and precision, Apollo Engineering has equipped its workshop with advanced technologies, including collaborative robotics, CNC machining, CNC folding, and laser cutting systems. They specialize in designing industrial parts cleaning equipment and delivering customized engineering solutions for industries such as mining, transport, aerospace, automotive, and waste management.
Committed to sustainability, Apollo Engineering has implemented a 99Kw solar power system to reduce its carbon footprint and support eco-friendly manufacturing practices. The company’s focus on innovation, automation, and workforce training ensures the consistent delivery of high-quality products, from bespoke projects to high-volume production runs. By leveraging state-of-the-art technology and sophisticated facilities, Apollo Engineering delivers precision-engineered components and fabricated assemblies to clients across Australia and internationally.
mission facts
Industry – Advanced Manufacturing
Established – 1995
Location – Tamworth NSW
Headcount – 60+
Manufacturing Space – 5,500 SQM
Toim at a Glance
Toim is a regional technology solutions provider dedicated to delivering enterprise-grade cloud services and IT solutions tailored to the needs of regional organisations. The company’s private cloud infrastructure, developed by Tom and his team, results from years of network and infrastructure integration expertise. With a reputation as a critical thought leader in “edge cloud” technology across regional Australia, Toim ensures advanced capabilities are accessible outside major metropolitan areas.
Tom and his team are deeply committed to bridging the technological divide and ensuring regional communities benefit from the same high-quality, innovative solutions as their urban counterparts. Their focus on empowering regional Australia through state-of-the-art technology reflects a passion for fostering equal access to advanced IT services nationwide.
The Challenge
Apollo Engineering, based in Tamworth, operates globally, exporting a diverse range of high-quality equipment. With an expanding footprint that now includes three large sheds, the company strongly emphasises lean and efficient manufacturing processes to support its desired growth trajectory.
However, several significant challenges have been identified that threaten to impede this expansion and operational efficiency. The company needed to address these challenges to ensure continued global competitiveness, support operational growth, and commit to efficient, innovative manufacturing practices.
mission challenges
Outdated IT Infrastructure: The company still relies on an old on-premises server and phone system, which have become a real bottleneck and limit its ability to run modern, flexible operations.
Power Outage Issues: Frequent power outages have been a significant headache, often causing the critical M1 system to go offline and frustrating periods of downtime.
Limited Remote Work Options: Employees struggle to work effectively outside the office, which has become a big problem, especially as the company plans to grow and needs better flexibility.
Lack of Proactive IT Support: No on-call or actively monitored IT support is in place, leaving the company vulnerable to tech issues and unplanned disruptions without quick solutions.
Old, Ineffective Phone System: The outdated phone system no longer meets the company’s needs, making internal and external communication inefficient and cumbersome.
Poor Wi-Fi Coverage: The Wi-Fi network throughout the sheds is unreliable, causing connectivity
The Solution
To address the significant IT and communication challenges Apollo Engineering faced, a comprehensive solution was implemented to ensure reliability, efficiency, and scalability. The company transitioned to Cloudport, providing high-speed connectivity to the Toim cloud, which enabled seamless access to critical systems.
Servers were migrated to the Toim cloud infrastructure, ensuring high uptime and minimising disruptions caused by power outages. A modern, cloud-based unified communications solution replaced the outdated phone system, enhancing internal and external communication capabilities.
The deployment of a state-of-the-art Wi-Fi network ensured full coverage across all three large sheds, improving connectivity and supporting advanced manufacturing technologies. 24×7 monitoring was established to maintain optimal performance, maximising machine productivity and reducing downtime.
Additionally, the company adopted proactive strategies such as regular business reviews, annual planning, and budgeting for hardware lifecycle management. These improvements have created a robust and future-ready IT environment, aligning with the company’s growth objectives and operational efficiency goals.
mission results
Migrated to Cloudport for high-speed connectivity to the Toim cloud.
Moved servers to the Toim cloud to ensure high uptime and reliability.
Upgraded to a modern cloud-based unified communications system for seamless internal and external communication.
A new, advanced Wi-Fi network provided complete coverage across the manufacturing facility.
Established 24×7 monitoring to maximise machine productivity and minimise downtime.
To proactively manage IT infrastructure and future needs, regular business reviews, annual planning, and hardware lifecycle budgeting were introduced.
So far Toim have come out and met that requirement, taking phone calls as early as 4:30 in the morning to fix issues. Especially when the Managing Director gets on site and cannot get into his files or email – it’s super handy to have that level of support.
Todd Newton
Administration Manager
The Outcome
The collaboration between Apollo Engineering and Toim has driven a transformative change in Apollo’s manufacturing and IT capabilities, significantly boosting its global competitiveness and operational excellence. The tailored IT solutions and modern infrastructure upgrades have delivered powerful results, impacting multiple facets of Apollo’s business. In summary, the strategic IT upgrades have fortified Apollo Engineering’s current capabilities and positioned the company for sustainable long-term success, empowering it to continue delivering innovative, high-quality solutions.
Enhanced Reliability
The transition to cloud infrastructure has significantly reduced downtime, ensuring continuous access to critical systems and maintaining consistent production schedules, vital for high-demand industries like mining and automotive.
Improved Communication
Implementing a cloud-based communications system and full Wi-Fi coverage has streamlined internal collaboration and client interactions, leading to faster coordination, quicker response times, and higher customer satisfaction.
Scalable Growth
The flexible cloud architecture supports Apollo’s expansion by accommodating increased data loads and new technologies, enabling the company to remain agile and seize market opportunities.
Informed Decision-Making
Proactive IT strategies, including 24/7 monitoring and lifecycle planning, provide valuable operational insights, helping Apollo optimize resource allocation and make data-driven decisions for sustained growth.
Sustainable Operations
By enhancing IT infrastructure alongside its existing green initiatives, such as a 99KW solar power system, Apollo Engineering has demonstrated a strong commitment to sustainability. The improved efficiency in operations and focus on lean manufacturing align with the company’s goals.
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